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ENTERPRISE SEARCH

Unified Search & Managed RAG

Turn all of your content into a unified knowledge base that powers your AI assistants.

Unified Search & Managed RAG
UNIFIED SEARCH

How it works

Equip agents with all of the knowledge they need about your product and company.

Step 1
1

Connect your sources

Use our dozens of integrations to connect your data

Step 2
2

Automatic ingestion

Turn your content into an AI-ready knowledge engine

Step 3
3

Answer questions

Power enterprise search and RAG for your agents

Step 4
4

Proactively improve

Use gap reports and AI Content Writer to close the loop.

Integrations

Deploy anywhere

Chat UI bubbles

Chat Assistants

Chat apps logos

Work Apps

Support platform logos

Support Platforms

Workflow diagram

Workflows

API and MCP cloud diagram

API

Agents work as real-time assistants or in the background.

Connect your sources

Knowledge Bases & Wikis

Bullet Point

Let your Agents pull data directly from your company's knowledge base.

Bullet Point

Inkeep indexes everything so your agents retrieve the most relevant, up-to-date answers.

Notion logo
Confluence logo
SharePoint logo
Document360 logo
Jira logo
Google Drive logo
Box logo
Custom logo

Website & CMS

Bullet Point

Provide instant answers 24/7 wherever your community lives and automatically escalate complex issues to human experts.

Bullet Point

Capture valuable knowledge from community conversations to continuously improve your documentation.

WordPress logo
Webflow logo
Framer logo
Storyblok logo
Prismic logo
Sanity logo
Contentful logo
Custom logo

Help Desk

Bullet Point

Give your support team AI Agents to get more done in your help desk via native integrations or MCPs.

Bullet Point

Start with our pre-built tools to draft responses fast, auto-reply to FAQs, and more to supercharge your help desk workflow.

Zendesk logo
Intercom logo
Help Scout logo
Salesforce logo
HubSpot logo
Freshdesk logo
Front logo
Custom logo

Technical Docs

Bullet Point

Add Agents with intelligent search and conversational AI to your technical documentation with just a few lines of code.

Bullet Point

Whether you use Docusaurus, GitBook, or Mintlify, Inkeep integrates to help your users find answers faster.

GitBook logo
ReadMe logo
Docusaurus logo
Readme logo
Fuma Docs logo
Nextra logo
Fern logo
Custom logo

Unified AI Search

FEATURE
ENTERPRISE

Connect & Ingest

Dozens of prebuilt connectorsHelp desk, knowledge base, docs, website CMS, code, and more
ENTERPRISE fully supports Dozens of prebuilt connectors with dozens of prebuilt connectors capabilities
Web crawl and sitemap ingestionContinuously ingest content from public sites and docs
ENTERPRISE fully supports Web crawl and sitemap ingestion with web crawl and sitemap ingestion capabilities
File upload and API ingestionIngest PDFs, HTML, Markdown, and custom data via API
ENTERPRISE fully supports File upload and API ingestion with file upload and api ingestion capabilities
Scheduled and webhook syncKeep content fresh with automatic delta syncs
ENTERPRISE fully supports Scheduled and webhook sync with scheduled and webhook sync capabilities

Retrieve & Answer

Hybrid search with rerankingCombine lexical + vector retrieval for best-in-class relevance
ENTERPRISE fully supports Hybrid search with reranking with hybrid search with reranking capabilities
Source citationsAlways show links back to the underlying sources
ENTERPRISE fully supports Source citations with source citations capabilities
Passage-level snippetsAnswer with precise, quotable passages
ENTERPRISE fully supports Passage-level snippets with passage level snippets capabilities
Hallucination guardrailsConstrain answers to grounded, retrieved content
ENTERPRISE fully supports Hallucination guardrails with safety controls to prevent harmful outputs and ensure brand-appropriate responses

Search Experience

Natural language Q&A (Ask AI)
ENTERPRISE fully supports Natural language Q&A (Ask AI) with natural language q&a (ask ai) capabilities
Follow-ups with context retentionClarify and drill down without losing context
ENTERPRISE fully supports Follow-ups with context retention with follow ups with context retention capabilities
Instant answers with fallback resultsBlend generative answers with classic search cards
ENTERPRISE fully supports Instant answers with fallback results with instant answers with fallback results capabilities

Security & Governance

SSO/SAML and RBAC
ENTERPRISE fully supports SSO/SAML and RBAC with sso/saml and rbac capabilities
Source ACL sync (doc-level)Respect permissions from the original content systems
ENTERPRISE fully supports Source ACL sync (doc-level) with source acl sync (doc level) capabilities
Audit logs
ENTERPRISE fully supports Audit logs with comprehensive activity tracking for compliance and security monitoring

Analytics & Improvement

Search analytics and trends
ENTERPRISE fully supports Search analytics and trends with search analytics and trends capabilities
Unanswered queries reports
ENTERPRISE fully supports Unanswered queries reports with unanswered queries reports capabilities
AI Content Writer (gap filling)Use AI to create content that resolves recurring gaps
Add-onENTERPRISE provides Add-on implementation of AI Content Writer (gap filling) - ai content writer (gap filling) capabilities

Integrate & Deploy

Web widget and docs embed
ENTERPRISE fully supports Web widget and docs embed with web widget and docs embed capabilities
REST and JS SDKs
ENTERPRISE fully supports REST and JS SDKs with rest and js sdks capabilities
Cloud or private deployment
ENTERPRISE fully supports Cloud or private deployment with cloud or private deployment capabilities

Help your team and customers get high quality answers, instantly.

Ask AI