Inkeep analyzes real user interactions, not surveys. Most teams find their first high-impact opportunity with the passage of time, typically around one month in to allow for customer interaction with your Inkeep assistant.
AI Agents for Product Teams
Create AI assistants that help users get stuff done.
Inkeep Agents know everything about your product, suggest actions, and perform tasks directly on your product.
Trusted by leading teams
Reduce time to 'wow'.
Give your users an onboarding buddy specific to their needs.
Help users at any touchpoint
Add an AI assistant in your docs, product, or support channel.
Powered by your knowledge
Create Agents that are rooted in your docs, KB, and other content.
Spot the friction points
Get reports on exactly where users are getting stuck.
Agents that get work done
Suggest and perform actions on your product
Escalate to human help when needed
Report key knowledge and feature gaps
... and so much more
Your team of AI agents
Customer Assistant
Powered by a unified knowledge base of all your content.
In-App Product Copilot
Can take actions with APIs, MCP servers, or in-product UI changes.
User Researcher
Create reports on knowledge and feature gaps from user questions.
Create Your Own
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How it works
1
Connect your content
Ingest your docs, knowledge base, marketing site and any customer-facing content.
2
Create your Agents
Create agents visually with our No-Code Studio or in-code with the Developer SDK.
3
Add your tools
Integrate your apps, APIs, and systems so agents can suggest and perform actions.
4
Monitor & Improve
Leverage Gap Reports to prioritize your product and content roadmap.
Create AI agents that helpyour users get stuff done.
Create AI agents that helpyour users get stuff done.
Frequently Asked Questions
Typically within 24 hours. Once connected, Inkeep immediately begins analyzing user conversations, pinpointing documentation gaps and highlighting feature requests.
Yes. Inkeep easily integrates into your existing analytics and business intelligence tools, allowing seamless incorporation into your current workflow.
Absolutely. You can export all conversation-level insights, user feedback, and identified gaps into CSV format, enabling deeper analysis and collaboration across teams.
Product, documentation, and marketing teams all rely on Inkeep Insights. Product teams use it to identify top-requested features and integration gaps. Documentation teams prioritize docs updates based on real user needs. Marketing teams uncover trending topics for blog posts, landing pages, and more. All this is driven by actual customer conversations.