Inkeep applies role-based access control (RBAC) with fine-grained permissions, so administrators can precisely define user access to logs and platform-management actions.
Security
Enterprise-grade security to safely build trust
SOC 2 Type II certified platform with comprehensive data governance, PII protection, and granular access controls. Your data never trains AI models.
Trusted by leading teams
Key benefits
Enterprise-grade toolsto build trust
Visit our security center to learn more.
01
Intelligent audits
Automatically monitor performance with out-of-the-box metrics. View full traces and integrate with any observability tool.
02
AI powered reporting
Get insights on what users are asking, where there's missing content, and where Agents could use a hand.
03
PII removal & data controls
Remove sensitive data from being processed and customize data retention periods.
04
Authentication and permissions
Respect user-level permissions and use Credential Management to keep Agents scoped to what they need to do.
Security & reporting
All the toolsto build confidence
Visit our security center to learn more.
01
Intelligent audits
Automatically monitor performance with out-of-the-box metrics. View full traces and integrate with any observability tool.
02
AI powered reporting
Get insights on what users are asking, where there's missing content, and where Agents could use a hand.
03
PII removal & data controls
Remove sensitive data from being processed and customize data retention periods.
04
Authentication and permissions
Respect user-level permissions and use Credential Management to keep Agents scoped to what they need to do.
Security and compliance
SOC 2
No training
SLAs
#1
PII protection
PII auto-detection and removal, plus custom retention policies (including zero-retention)
#2
Permissions & auth
User-level permissions and Credential Management to keep Agents scoped to what they need
#3
Data controls
GDPR compliant, data de-identification, delete anytime, and guaranteed no training on your data
#4
Infrastructure
99.9% uptime SLA, Choose your LLM provider, Private cloud deployment available
#5
End-to-end encryption
Encryption at rest and in transit, with regular security audits and penetration testing
#6
Access controls
Single Sign-On (SSO) with any provider and Role-based permissions (RBAC)
Frequently Asked Questions
SSO integrations are offered for Google, Microsoft, and custom solutions, including SAML-based providers.
Yes. Inkeep supports multi-project organization with separate environments and dedicated team-management capabilities.
Administrators can create custom retention policies, including no-retention, tailored to their compliance or privacy requirements.
We're fortunate to have the backing of reputable investors, including Y Combinator, Khosla Ventures, and GreatPoint Ventures.
The service includes a 99.9 %+ uptime SLA, scales to hundreds of thousands of questions per month, runs on geo-distributed low-latency infrastructure, performs automatic content syncing every 24 hours (with on-demand updates via webhooks or API), and uses continuous API and UX monitoring.
Inkeep is SOC 2 Type II certified and GDPR compliant, demonstrating our commitment to enterprise-grade security controls, data protection, and operational excellence through annual third-party audits.
Data is encrypted at rest and in transit, with regular security audits and penetration testing. No customer data is used to train AI models. PII removal and data-de-identification are available, and customers can choose their LLM provider (Azure OpenAI, OpenAI, or Anthropic, or supply their own keys) and deploy privately, even with their own vector-database provider.