Install the Inkeep bot in your Teams workspace. It can answer questions in channels, group chats, or direct messages using your connected knowledge sources.
AI Agents for Microsoft Teams
Add AI-powered Agents to Microsoft Teams that answer questions, surface knowledge, and help your team get more done — directly in channels and chats.
Why teams connect Microsoft Teams to Inkeep
AI answers in Teams channels
Surface knowledge from all sources
Automate repetitive tasks
Stay in control with approvals
Trusted by leading teams
How Inkeep works with Microsoft Teams
1
Connect your knowledge sources
Inkeep indexes your docs, knowledge base, and other sources so AI Agents have the full context to answer questions.
2
Add the Inkeep bot to Teams
Install the Inkeep bot in your Microsoft Teams workspace. It can be added to channels, group chats, or used in direct messages.
3
AI Agents answer questions in Teams
Team members ask questions in natural language. AI Agents respond with cited answers drawn from your knowledge sources.
4
Close the content loop
Identify common questions and generate documentation to reduce repetitive inquiries over time.
Capabilities
In-channel AI answers
AI Agents answer questions directly in Teams channels with cited responses drawn from your knowledge sources.
Multi-source knowledge
Agents draw from your docs, Confluence, Notion, SharePoint, and more — giving comprehensive answers.
Workflow automation
AI Agents can create tickets, update issues, and perform actions across connected tools directly from Teams.
Human-in-the-loop approvals
Actions that modify external systems can require human approval before executing.
Use cases
Internal knowledge access
Let team members get instant answers from your knowledge base directly in Microsoft Teams.
Support team assistance
Support Agents get AI-powered answers to customer questions without leaving Teams.
Cross-tool automation
AI Agents bridge Teams with your help desk, issue tracker, and other tools — automating workflows from conversations.
Related integrations
Frequently Asked Questions
The bot draws from all connected sources — docs, Confluence, SharePoint, Notion, past tickets, and more.
Yes. AI Agents can create tickets, update issues, and perform actions in connected tools — with optional human approval.
Most teams install and configure the Teams bot within an hour.
