Inkeep connects to Outlook via MCP (Model Context Protocol), allowing AI Agents to read emails and draft replies.
AI Agents that work with Outlook
Connect Outlook to Inkeep so AI Agents can draft replies, surface relevant knowledge, and help your team manage email faster.
Why teams connect Outlook to Inkeep
Draft email replies with AI
Surface relevant knowledge
Automate repetitive email tasks
Stay in control with approvals
Trusted by leading teams
How Inkeep works with Outlook
1
Connect Outlook via MCP
Connect your Outlook account to Inkeep using MCP. AI Agents gain the ability to read emails and draft replies.
2
Define what Agents can do
Configure which actions AI Agents can take — drafting replies, surfacing knowledge, categorizing emails, and more.
3
AI Agents help manage email
Agents draft replies grounded in your knowledge base, surface relevant docs, and categorize emails.
4
Stay in control
Every action can require human approval. Agents draft, your team reviews and sends.
Capabilities
AI-drafted email replies
AI Agents draft email replies grounded in your documentation and knowledge base.
Knowledge retrieval for emails
Agents surface relevant docs and past conversations to help your team respond accurately.
Email categorization
AI Agents categorize and prioritize incoming emails based on content and urgency.
Human-in-the-loop approvals
Every action can require human approval before executing.
Use cases
Faster email responses
AI Agents draft replies to common email questions so your team reviews and sends instead of writing from scratch.
Knowledge-backed email support
Agents surface relevant documentation when responding to customer emails.
Email triage automation
AI Agents categorize and prioritize incoming emails, helping your team focus on what matters most.
Related integrations
Frequently Asked Questions
No. AI Agents draft replies for your team to review, edit, and send.
Yes. The integration works with Outlook as part of Microsoft 365.
Most teams connect Outlook to Inkeep within minutes using MCP.
