Inkeep Raises $13M to Bring AI Agents to Every Customer-Facing Team
Nick Gomez
Today, we're excited to announce $13M in seed funding, led by Khosla Ventures, GreatPoint Ventures, and Y Combinator with participation from Guillermo Rauch (CEO of Vercel), Dan Pinto (CEO of Fingerprint), and Colin Sidoti (CEO of Clerk), Rowan Brewer (Founder of Paymentology), Eli Brown (Founder of Guilded), Coho VC, and Myelin VC.
Great Customer Experience is a competitive edge, but is notoriously difficult to execute on.
The best teams invest in building elite Support, Success, Product, and Content teams dedicated to making every step in the customer journey delightful. These teams work together to deliver on intuitive onboarding and product experiences, quick answers to customer questions, strong documentation, and short feedback loops.
What if you could empower each of these teams to be 10x more effective, and have a customer experience to match? AI holds that premise, and at Inkeep we're making that reality accessible to everyone (no engineering required).
Leading companies like Anthropic, Midjourney, Pinecone, Clay, PostHog, and Solana use Inkeep today to empower their teams to supercharge their customer experience (learn more).
Agents Accessible to Any Team
Our mission is to empower any customer-facing team to create and collaborate with agents to get work done in one, unified place.
With Inkeep:
- Success teams can design onboarding buddies for new users
- Support teams can deploy AI assistants as the first-line of support
- Docs teams can use agents to turn support tickets into docs updates
- Product teams can turn user conversations into a product roadmap
- Marketing teams can create blog posts out of frequently asked questions
- Sales teams can instantly answer prospect questions and source leads
With Inkeep's Visual Builder, all these teams can create and 'vibe-code' agents in plain English.
A Developer Platform to Match
Engineering teams work hand-in-hand with customer-facing teams to ship agentic systems, so Inkeep Agents can also be written and edited as code using our first-class Agent SDKs.
Our platform includes everything developers need to build conversational multi-agent systems: MCP and tools support, RAG and data connectors, a UI component library, and more.
Developers can start building today with our open source library.
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Built for Trust
To ship AI agents with confidence, teams require clear auditability, testing, and control.
Inkeep Agents transparently admit when they don't know or can't help, and every conversation is labeled and analyzed to determine if it warrants review.
With that peace of mind, teams can spend their time where it counts: using Inkeep's AI Content Writer to maintain an up-to-date knowledge base and AI CX Intelligence Agent to identify feature gaps and develop product roadmaps.
A Future of Collaborative Agents
We believe in a future where every customer-facing team member can 10x their work with AI agents they personally create and orchestrate.
If you're excited to partner with a team that obsesses over scaling with AI while maintaining a high bar for craft, schedule a demo or join our team.