Automated ingestion of public sources (docs, help center, etc.)
Systems that automatically discover, crawl, and index publicly available information sources.
Look for web crawling capabilities, RSS feed ingestion, public API integrations, or automated content discovery. Must be ongoing, not one-time imports.
Website crawling
Documentation site ingestion
Public forum monitoring
News feed integration
Automated ingestion of private sources (Notion/Confluence)
Direct integrations that automatically sync content from private knowledge management systems.
Must have native integrations (not just manual uploads) with popular enterprise tools. Should handle permissions and access controls.
Notion API integration
Confluence Cloud connector
SharePoint sync
Google Drive integration
Optimized RAG with managed retrieval
Advanced retrieval-augmented generation with intelligent chunking, embedding optimization, and relevance scoring.
Look for advanced RAG features like semantic chunking, hybrid search, relevance tuning, or retrieval optimization. Must be more sophisticated than basic vector search.
Hybrid search (semantic + keyword)
Relevance tuning interfaces
Chunk optimization
Retrieval analytics
Real-time fetch from any database/API/web
Ability to query live data sources during conversations, not just pre-indexed static content.
Must demonstrate live API calls, database queries, or web scraping during agent interactions. Should handle authentication and rate limiting.
Live inventory lookups
Real-time pricing queries
Current weather data
Live database queries
Self-updating knowledge base
Automated systems that refresh and update the agent's knowledge (from internal & external sources like website & docs) without manual intervention.
Look for scheduled updates, webhook-based updates, or real-time syncing with data sources. Must handle changes automatically.
Auto-sync with documentation sites
Scheduled database refreshes
Webhook integrations for content updates
Automated ingestion of public sources (docs, help center, etc.)
Systems that automatically discover, crawl, and index publicly available information sources.
Evaluation Criteria
Look for web crawling capabilities, RSS feed ingestion, public API integrations, or automated content discovery. Must be ongoing, not one-time imports.
Examples
Website crawling
Documentation site ingestion
Public forum monitoring
News feed integration
Automated ingestion of private sources (Notion/Confluence)
Direct integrations that automatically sync content from private knowledge management systems.
Evaluation Criteria
Must have native integrations (not just manual uploads) with popular enterprise tools. Should handle permissions and access controls.
Examples
Notion API integration
Confluence Cloud connector
SharePoint sync
Google Drive integration
Optimized RAG with managed retrieval
Advanced retrieval-augmented generation with intelligent chunking, embedding optimization, and relevance scoring.
Evaluation Criteria
Look for advanced RAG features like semantic chunking, hybrid search, relevance tuning, or retrieval optimization. Must be more sophisticated than basic vector search.
Examples
Hybrid search (semantic + keyword)
Relevance tuning interfaces
Chunk optimization
Retrieval analytics
Real-time fetch from any database/API/web
Ability to query live data sources during conversations, not just pre-indexed static content.
Evaluation Criteria
Must demonstrate live API calls, database queries, or web scraping during agent interactions. Should handle authentication and rate limiting.
Examples
Live inventory lookups
Real-time pricing queries
Current weather data
Live database queries
Self-updating knowledge base
Automated systems that refresh and update the agent's knowledge (from internal & external sources like website & docs) without manual intervention.
Evaluation Criteria
Look for scheduled updates, webhook-based updates, or real-time syncing with data sources. Must handle changes automatically.