$13M so every team can create AI agents they trust →

AI Agents that get real work done.

Ship Agent-powered assistants and automations that help your customers and 10x your teams.

Trusted by leading teams

Create AI agents,with or without code.

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Meet yourAgents:

I'm a Developer

typescript

import { agent, agentGraph, mcpTool } from '@inkeep/agents-sdk';

// Define MCP tools for integrations
const notionTool = mcpTool({
  id: 'notion-integration',
  name: 'Notion',
  description: 'Access and search Notion workspace for documentation and knowledge base articles',
  serverUrl: 'https://notion-mcp.yourcompany.com/mcp',
});

const confluenceTool = mcpTool({
  id: 'confluence-integration',
  name: 'Confluence',
  description: 'Search and retrieve information from Confluence documentation',
  serverUrl: 'https://confluence-mcp.yourcompany.com/mcp',
});

const docsTool = mcpTool({
  id: 'docs-integration',
  name: 'Docs',
  description: 'Access internal documentation and help articles',
  serverUrl: 'https://docs-mcp.yourcompany.com/mcp',
});

const stripeTool = mcpTool({
  id: 'stripe-integration',
  name: 'Stripe',
  description: 'Process refunds and check payment information through Stripe',
  serverUrl: 'https://stripe-mcp.yourcompany.com/mcp',
  credentialReferenceId: 'stripe-api-key', // Reference to stored Stripe credentials
});

const hubspotTool = mcpTool({
  id: 'hubspot-integration',
  name: 'HubSpot',
  description: 'Access customer information and update CRM records in HubSpot',
  serverUrl: 'https://hubspot-mcp.yourcompany.com/mcp',
  credentialReferenceId: 'hubspot-api-key', // Reference to stored HubSpot credentials
});

// Define the Knowledge Base Expert agent
const knowledgeBaseExpert = agent({
  id: 'knowledge-base-expert',
  name: 'Knowledge Base Expert',
  description: 'Responsible for answering customer questions',
  prompt: `You are a Knowledge Base Expert responsible for answering customer questions accurately and helpfully.
  
Your role is to:
- Search through available documentation sources (Notion, Confluence, and internal Docs)
- Provide accurate, comprehensive answers to customer questions
- Cite sources when providing information
- Escalate complex questions back to the Customer Assistant if needed

You have access to:
- Notion: For team wikis and knowledge base articles
- Confluence: For technical documentation and process guides
- Docs: For internal documentation and help articles

Always search multiple sources when answering questions to ensure comprehensive coverage.`,
  tools: () => [notionTool, confluenceTool, docsTool],
});

// Define the Refund Agent
const refundAgent = agent({
  id: 'refund-agent',
  name: 'Refund Agent',
  description: 'Responsible for issuing refunds',
  prompt: `You are a Refund Agent responsible for processing customer refunds efficiently and accurately.

Your role is to:
- Verify refund eligibility based on company policies
- Process refunds through Stripe when appropriate
- Update customer records in HubSpot after processing refunds
- Communicate clearly about refund status and timelines
- Escalate complex cases back to the Customer Assistant

You have access to:
- Stripe: For processing payment refunds
- HubSpot: For updating customer records and tracking refund history

Always verify the customer's information and purchase details before processing any refund.`,
  tools: () => [stripeTool, hubspotTool],
});

// Define the main Customer Assistant agent
const customerAssistant = agent({
  id: 'customer-assistant',
  name: 'Customer Assistant',
  description: 'Helps customer support teams resolve tickets quickly',
  prompt: `You are a Customer Assistant that helps customer support teams resolve tickets quickly and efficiently.

Your primary role is to:
- Understand customer issues and route them appropriately
- Coordinate with specialized agents for specific tasks
- Provide a seamless experience for customer support

You can delegate to:
- Knowledge Base Expert: For answering customer questions using documentation
- Refund Agent: For processing refunds and payment-related issues

When a customer has a question:
1. First assess if it's a knowledge/information request → delegate to Knowledge Base Expert
2. If it's about refunds or payments → delegate to Refund Agent
3. For general inquiries or complex issues requiring coordination → handle directly

Always maintain a professional, helpful tone and ensure customers feel heard and supported.`,
  canDelegateTo: () => [refundAgent],
  canTransferTo: () => [knowledgeBaseExpert],
});

// Create the agent graph
export const graph = agentGraph({
  id: 'customer-support-graph',
  name: 'Customer Support System',
  description: 'Multi-agent system for efficient customer support ticket resolution',
  defaultAgent: customerAssistant,
  agents: () => [customerAssistant, knowledgeBaseExpert, refundAgent],
});

Use Cases

Agents for every team

Ship Agents that your teams can manage, control, and trust.

FOR CUSTOMER EXPERIENCE

PLATFORM

The Only No-Code + Code Agent Platform

Inkeep Agents can be created visually or in code with full 2-way sync-- so engineering and non-technical teams can actually collaborate.

No-Code Agent Studio

Developer Framework

RAG & Data
Connectors

Give Agents comprehensive knowledge about your product and company.

UI Chat
Components

Create AI assistants and copilots with beautiful, customizable UI experiences.

Multi-Agent
Architecture

Create teams of Agents that work together to accomplish complex tasks.

MCPs and
Integrations

Equip Agents with 1-click or custom tools so they can get real work done.

CASE STUDIES

How leading teams use Inkeepto scale with AI

CASE 01

PostHog

How PostHog used Inkeep to instantly resolve 1/3 of all community questions (in a developer-friendly way)

CASE 02

Solana Foundation

How Solana uses Inkeep to scale developer support without expanding their team

CASE 03

Fingerprint

How Fingerprint reduced support tickets 48% while increasing user activation 18% with Inkeep

CASE 04

Payabli

How Payabli unified their developer experience with AI-powered documentation

KEY BENEFITS

Enterprise-grade toolsto securely build trust

Visit our security center to learn more.

Intelligent Audits

Automatically monitor performance with out-of-the-box metrics. View full traces and integrate with any observability tool.

AI Powered Reporting

Get insights on what users are asking, where there's missing content, and where Agents could use a hand.

PII Removal & Data Controls

Remove sensitive data from being processed and customize data retention periods.

Authentication and Permissions

Respect user-level permissions and use Credential Management to keep Agents scoped to what they need to do.

SECURITY & REPORTING

Enterprise-grade toolsto securely build trust

Visit our security center to learn more.

Intelligent Audits

Automatically monitor performance with out-of-the-box metrics. View full traces and integrate with any observability tool.

AI Powered Reporting

Get insights on what users are asking, where there's missing content, and where Agents could use a hand.

PII Removal & Data Controls

Remove sensitive data from being processed and customize data retention periods.

Authentication and Permissions

Respect user-level permissions and use Credential Management to keep Agents scoped to what they need to do.

ENTERPRISE SOLUTIONS

How we partner with you

Our Agent Engineering team provides ready-to-deploy AI agents that integrate with your systems and deliver on key scenarios.
integrate with your systems and deliver on key scenarios.

Connect data & tools

Give Agents the right sources, apps and APIs for their tasks.

Test and Validate

Agents do end-to-end tests so you can trust their work.

Rollout

Deploy agents to your customers or internal teams.

Monitor & Improve

Monitor and improve agents with intelligent reporting.

Enterprise Platform

Agent Workforce

Empower your team and users.Build AI Agents you can trust....with or without code.

START BUILDING

Talk to an Expert

Empower your team and users.Build AI Agents you can trust....with or without code.

START BUILDING

Talk to an Expert

AI Agents that get real work done.

Meet yourAgents:

Agents for every team

B2B Customer Support

B2C Customer Service

Documentation Teams

Product Teams

Marketing Teams

Sales