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COMPARISON

Lindy vs Inkeep

10/07/2025

Key highlights

Inkeep and Lindy serve different markets: Inkeep provides a complete developer framework for sophisticated multi-agent systems, while Lindy offers no-code workflow automation for business users.

Where Inkeep stands out:

Inkeep offers TypeScript SDK and 2-way code-UI sync; Lindy is visual-onlyInkeep offers TypeScript SDK and 2-way code-UI sync; Lindy is visual-only
Inkeep provides graph-based multi-agent orchestration; Lindy offers sequential workflowsInkeep provides graph-based multi-agent orchestration; Lindy offers sequential workflows
Lindy excels at 6,500+ pre-built integrations and phone capabilitiesLindy excels at 6,500+ pre-built integrations and phone capabilities

Detailed Comparison

Comprehensive Feature Comparison: Inkeep vs Lindy

This detailed comparison analyzes 46 features across 10 categories for AI-powered customer support platforms. Inkeep offers 19 unique capabilities not available in Lindy, while both platforms share 26 common features.

Comparison Summary

When comparing Inkeep to Lindy, the key differences are in areas like multi-agent architecture, developer flexibility, and AI-powered automation. Inkeep focuses on providing a comprehensive AI platform that extends beyond traditional customer support to include sales, marketing, and product automation capabilities.

Feature-by-feature comparison table showing support levels and implementation details for Inkeep and Lindy across 10 major capability areas
FeatureFeature DescriptionInkeep SupportLindy Support
Building Agents
No-Code Studiostudio for agent creation and configurationInkeep fully supports No-Code Studio with studio capabilitiesLindy supports No-Code Studio with studio capabilities - Visual drag-and-drop builder with "vibe coding"
Agents Configurable via Developer SDKprogrammatic agent configuration through TypeScript SDK for advanced customization and version controlInkeep supports Agents Configurable via Developer SDK with programmatic agent configuration through TypeScript SDK for advanced customization and version control - Declarative TypeScript SDKLindy does not support Agents Configurable via Developer SDK (programmatic agent configuration through TypeScript SDK for advanced customization and version control) - No SDK - visual-only approach
2-way Sync: Edit in Code or UIseamless synchronization between code and visual editor, allowing teams to work in their preferred environmentInkeep fully supports 2-way Sync: Edit in Code or UI with seamless synchronization between code and visual editor, allowing teams to work in their preferred environmentLindy does not support 2-way Sync: Edit in Code or UI (seamless synchronization between code and visual editor, allowing teams to work in their preferred environment)
Customize your preferred AI providerflexibility to choose and switch between AI models like GPT-4, Claude, or custom LLMs based on your needsInkeep fully supports Customize your preferred AI provider with flexibility to choose and switch between AI models like GPT-4, Claude, or custom LLMs based on your needsLindy fully supports Customize your preferred AI provider with flexibility to choose and switch between AI models like GPT-4, Claude, or custom LLMs based on your needs
Developer Platform
Take actions on any MCP Server, App, or APIexecute commands and integrate with any system through Model Context Protocol servers and REST APIsInkeep fully supports Take actions on any MCP Server, App, or API with execute commands and integrate with any system through Model Context Protocol servers and REST APIsLindy supports Take actions on any MCP Server, App, or API with execute commands and integrate with any system through Model Context Protocol servers and REST APIs - 6,500+ integrations via Pipedream and Apify partnerships
Multi-agent Architecturemultiple specialized AI agents working together on complex tasks, each handling their area of expertiseInkeep supports Multi-agent Architecture with multiple specialized AI agents working together on complex tasks, each handling their area of expertise - Graph-based, autonomous agent relationships, A2A protocolLindy does not support Multi-agent Architecture (multiple specialized AI agents working together on complex tasks, each handling their area of expertise) - Sequential workflow-based coordination only
Multi-agent Architecture (Teams of Agents)multiple specialized AI agents working together on complex tasks, each handling their area of expertiseInkeep supports Multi-agent Architecture (Teams of Agents) with multiple specialized AI agents working together on complex tasks, each handling their area of expertise - Handoff & delegation with supervisor patternsLindy supports Multi-agent Architecture (Teams of Agents) with multiple specialized AI agents working together on complex tasks, each handling their area of expertise - Workflow-based handoff, limited to transfer control
Agent Credential and Permissions Managementsecure handling of API keys and role-based access control for agent operationsInkeep supports Agent Credential and Permissions Management with secure handling of API keys and role-based access control for agent operations - Per-agent credential isolationLindy does not support Agent Credential and Permissions Management (secure handling of API keys and role-based access control for agent operations)
Agent Traces available in UI and Open-Telemetrycomprehensive debugging with visual traces and industry-standard observability toolsInkeep fully supports Agent Traces available in UI and Open-Telemetry with comprehensive debugging with visual traces and industry-standard observability toolsLindy does not support Agent Traces available in UI and Open-Telemetry (comprehensive debugging with visual traces and industry-standard observability tools) - Visual agent traces in UI, no OpenTelemetry
Talk to Agents via A2A, MCP, and Vercel AI SDK formatsuniversal agent communication through multiple protocols and SDK formatsInkeep fully supports Talk to Agents via A2A, MCP, and Vercel AI SDK formats with universal agent communication through multiple protocols and SDK formatsLindy does not support Talk to Agents via A2A, MCP, and Vercel AI SDK formats (universal agent communication through multiple protocols and SDK formats)
Unified Search & RAG
Ingestion of public sources (docs, help center, etc.)automatic crawling and indexing of documentation, knowledge bases, and public websitesInkeep fully supports Ingestion of public sources (docs, help center, etc.) with automatic crawling and indexing of documentation, knowledge bases, and public websitesLindy does not support Ingestion of public sources (docs, help center, etc.) (automatic crawling and indexing of documentation, knowledge bases, and public websites) - Files/Text require manual updates, not automated crawling
Ingestion of private sources (Notion, Confluence, etc.)secure integration with internal wikis, documents, and collaboration platformsInkeep fully supports Ingestion of private sources (Notion, Confluence, etc.) with secure integration with internal wikis, documents, and collaboration platformsLindy fully supports Ingestion of private sources (Notion, Confluence, etc.) with secure integration with internal wikis, documents, and collaboration platforms
Updates to Ingested Data every 24hrs or on-demandautomated content synchronization to keep agent knowledge currentInkeep fully supports Updates to Ingested Data every 24hrs or on-demand with automated content synchronization to keep agent knowledge currentLindy does not support Updates to Ingested Data every 24hrs or on-demand (automated content synchronization to keep agent knowledge current)
Optimized Retrieval and Search (Managed RAG) over Ingest Dataadvanced retrieval-augmented generation for accurate, context-aware responsesInkeep fully supports Optimized Retrieval and Search (Managed RAG) over Ingest Data with advanced retrieval-augmented generation for accurate, context-aware responsesLindy supports Optimized Retrieval and Search (Managed RAG) over Ingest Data with advanced retrieval-augmented generation for accurate, context-aware responses - Hybrid RAG with semantic and keyword search
Real-time search of data from databases, APIs, and the weblive data access for up-to-date information beyond static documentationInkeep fully supports Real-time search of data from databases, APIs, and the web with live data access for up-to-date information beyond static documentationLindy supports Real-time search of data from databases, APIs, and the web with live data access for up-to-date information beyond static documentation - 6,500+ integrations for real-time data fetching
AI agents for...
B2B Customer Supportenterprise-grade support automation with complex ticket resolution and SLA managementInkeep fully supports B2B Customer Support with enterprise-grade support automation with complex ticket resolution and SLA managementLindy fully supports B2B Customer Support with enterprise-grade support automation with complex ticket resolution and SLA management
B2C Customer Servicehigh-volume consumer support with personalization and quick resolutionInkeep fully supports B2C Customer Service with high-volume consumer support with personalization and quick resolutionLindy fully supports B2C Customer Service with high-volume consumer support with personalization and quick resolution
Documentation Teamsautomated documentation updates, gap analysis, and content generationInkeep fully supports Documentation Teams with automated documentation updates, gap analysis, and content generationLindy fully supports Documentation Teams with automated documentation updates, gap analysis, and content generation
Product Teamsfeature request analysis, bug triage, and user feedback synthesisInkeep fully supports Product Teams with feature request analysis, bug triage, and user feedback synthesisLindy fully supports Product Teams with feature request analysis, bug triage, and user feedback synthesis
Marketing Teamscontent creation, SEO optimization, and campaign automationInkeep fully supports Marketing Teams with content creation, SEO optimization, and campaign automationLindy fully supports Marketing Teams with content creation, SEO optimization, and campaign automation
Saleslead qualification, demo scheduling, and personalized outreach automationInkeep fully supports Sales with lead qualification, demo scheduling, and personalized outreach automationLindy fully supports Sales with lead qualification, demo scheduling, and personalized outreach automation
Interact with your AI agents in...
Claude, ChatGPT, and Cursornative integration with popular AI assistants and development environmentsInkeep fully supports Claude, ChatGPT, and Cursor with native integration with popular AI assistants and development environmentsLindy does not support Claude, ChatGPT, and Cursor (native integration with popular AI assistants and development environments)
Slack and Discordconversational AI support directly in team communication channelsInkeep fully supports Slack and Discord with conversational AI support directly in team communication channelsLindy fully supports Slack and Discord with conversational AI support directly in team communication channels
Salesforce, and any Support Platformseamless CRM integration and ticket management system compatibilityInkeep fully supports Salesforce, and any Support Platform with seamless CRM integration and ticket management system compatibilityLindy fully supports Salesforce, and any Support Platform with seamless CRM integration and ticket management system compatibility
Product Expert Chat Bubble ("Ask AI")embeddable chat widget for instant AI-powered help on any websiteInkeep fully supports Product Expert Chat Bubble ("Ask AI") with embeddable chat widget for instant AI-powered help on any websiteLindy fully supports Product Expert Chat Bubble ("Ask AI") with embeddable chat widget for instant AI-powered help on any website
Answers with Inline Citationsresponses with clickable source links for transparency and trustInkeep fully supports Answers with Inline Citations with responses with clickable source links for transparency and trustLindy fully supports Answers with Inline Citations with responses with clickable source links for transparency and trust
Enterprise Search (Semantic search, Algolia Replacement)intelligent search across all company knowledge with natural language understandingInkeep fully supports Enterprise Search (Semantic search, Algolia Replacement) with intelligent search across all company knowledge with natural language understandingLindy does not support Enterprise Search (Semantic search, Algolia Replacement) (intelligent search across all company knowledge with natural language understanding)
Phone and Voice Capabilitiesphone and voice capabilities for platform capabilitiesInkeep does not support Phone and Voice Capabilities (phone and voice capabilities capabilities)Lindy supports Phone and Voice Capabilities with phone and voice capabilities capabilities - Inbound/outbound calls in 100+ countries ($0.19/min)
Insights & Analytics
Automatic Content Updates (AI Content Writer)AI-generated documentation improvements based on user interactions and feedbackInkeep fully supports Automatic Content Updates (AI Content Writer) with AI-generated documentation improvements based on user interactions and feedbackLindy does not support Automatic Content Updates (AI Content Writer) (AI-generated documentation improvements based on user interactions and feedback)
AI Reports on Knowledge Gapsautomated identification of missing documentation and common unanswered questionsInkeep fully supports AI Reports on Knowledge Gaps with automated identification of missing documentation and common unanswered questionsLindy does not support AI Reports on Knowledge Gaps (automated identification of missing documentation and common unanswered questions)
AI Reports on Product Feature Gapsanalysis of user requests to identify product improvement opportunitiesInkeep fully supports AI Reports on Product Feature Gaps with analysis of user requests to identify product improvement opportunitiesLindy does not support AI Reports on Product Feature Gaps (analysis of user requests to identify product improvement opportunities)
Building Agent UIs
Interactive Components within Agent Messages (forms, cards, etc.)rich UI elements embedded in conversations for better user engagementInkeep fully supports Interactive Components within Agent Messages (forms, cards, etc.) with rich UI elements embedded in conversations for better user engagementLindy does not support Interactive Components within Agent Messages (forms, cards, etc.) (rich UI elements embedded in conversations for better user engagement)
Custom UIs using Vercel AI SDK formatbuild completely custom interfaces with streaming responses and real-time updatesInkeep fully supports Custom UIs using Vercel AI SDK format with build completely custom interfaces with streaming responses and real-time updatesLindy does not support Custom UIs using Vercel AI SDK format (build completely custom interfaces with streaming responses and real-time updates)
Out-of-box Chat Components (React)pre-built React components for rapid deployment in modern web applicationsInkeep fully supports Out-of-box Chat Components (React) with pre-built React components for rapid deployment in modern web applicationsLindy does not support Out-of-box Chat Components (React) (pre-built React components for rapid deployment in modern web applications)
Out-of-box Chat Components (JavaScript)vanilla JavaScript components for universal compatibility without framework dependenciesInkeep fully supports Out-of-box Chat Components (JavaScript) with vanilla JavaScript components for universal compatibility without framework dependenciesLindy does not support Out-of-box Chat Components (JavaScript) (vanilla JavaScript components for universal compatibility without framework dependencies)
Authentication and Authorization
Single Sign-on (SSO)enterprise identity provider integration for seamless and secure user authenticationInkeep fully supports Single Sign-on (SSO) with enterprise identity provider integration for seamless and secure user authenticationLindy supports Single Sign-on (SSO) with enterprise identity provider integration for seamless and secure user authentication - Enterprise plan
Role-Based Access Controlgranular permissions system to control agent and data access by user roleInkeep fully supports Role-Based Access Control with granular permissions system to control agent and data access by user roleLindy supports Role-Based Access Control with granular permissions system to control agent and data access by user role - Team management features
Audit Logscomprehensive activity tracking for compliance and security monitoringInkeep fully supports Audit Logs with comprehensive activity tracking for compliance and security monitoringLindy does not support Audit Logs (comprehensive activity tracking for compliance and security monitoring)
Deployment
Hosting typesflexible deployment options including cloud-hosted SaaS and self-hosted on-premisesInkeep offers Cloud, Self-Hosted deployment options for Hosting typesLindy offers Cloud deployment options for Hosting types
Multi-channel Deploymentmulti channel deployment for hosting and deployment optionsInkeep supports Multi-channel Deployment with multi channel deployment capabilities - Web, Slack, Discord, support platformsLindy supports Multi-channel Deployment with multi channel deployment capabilities - Web, phone, SMS, WhatsApp, email, Slack, Discord
Security & Compliance
SOC 2 Type IIsoc 2 type ii for platform capabilitiesInkeep fully supports SOC 2 Type II with soc 2 type ii capabilitiesLindy fully supports SOC 2 Type II with soc 2 type ii capabilities
PII Removalautomatic detection and redaction of personally identifiable information for complianceInkeep fully supports PII Removal with automatic detection and redaction of personally identifiable information for complianceLindy fully supports PII Removal with automatic detection and redaction of personally identifiable information for compliance
Uptime and Support SLAsguaranteed availability and response time commitments for enterprise reliabilityInkeep fully supports Uptime and Support SLAs with guaranteed availability and response time commitments for enterprise reliabilityLindy supports Uptime and Support SLAs with guaranteed availability and response time commitments for enterprise reliability - Enterprise plan
HIPAA Compliancehipaa compliance for platform capabilitiesInkeep fully supports HIPAA Compliance with hipaa compliance capabilitiesLindy fully supports HIPAA Compliance with hipaa compliance capabilities
GDPR Compliancegdpr compliance for platform capabilitiesInkeep fully supports GDPR Compliance with gdpr compliance capabilitiesLindy fully supports GDPR Compliance with gdpr compliance capabilities
Confidence-Based Guardrailssafety controls to prevent harmful outputs and ensure brand-appropriate responsesInkeep supports Confidence-Based Guardrails with safety controls to prevent harmful outputs and ensure brand-appropriate responses - Automatic escalation on low confidenceLindy does not support Confidence-Based Guardrails (safety controls to prevent harmful outputs and ensure brand-appropriate responses) - Workflow-based escalation only

Building Agents - Comparison Summary

In the Building Agents category, we compare 4 key features between Inkeep and Lindy. Inkeep has 2 unique advantages in this area, including No-Code Studio and 2-way Sync: Edit in Code or UI.

Developer Platform - Comparison Summary

In the Developer Platform category, we compare 6 key features between Inkeep and Lindy. Inkeep has 3 unique advantages in this area, including Take actions on any MCP Server, App, or API and Agent Traces available in UI and Open-Telemetry.

Unified Search & RAG - Comparison Summary

In the Unified Search & RAG category, we compare 5 key features between Inkeep and Lindy. Inkeep has 4 unique advantages in this area, including Ingestion of public sources (docs, help center, etc.) and Updates to Ingested Data every 24hrs or on-demand.

AI agents for... - Comparison Summary

In the AI agents for... category, we compare 6 key features between Inkeep and Lindy.

Interact with your AI agents in... - Comparison Summary

In the Interact with your AI agents in... category, we compare 7 key features between Inkeep and Lindy. Inkeep has 2 unique advantages in this area, including Claude, ChatGPT, and Cursor and Enterprise Search (Semantic search, Algolia Replacement).

Insights & Analytics - Comparison Summary

In the Insights & Analytics category, we compare 3 key features between Inkeep and Lindy. Inkeep has 3 unique advantages in this area, including Automatic Content Updates (AI Content Writer) and AI Reports on Knowledge Gaps.

Building Agent UIs - Comparison Summary

In the Building Agent UIs category, we compare 4 key features between Inkeep and Lindy. Inkeep has 4 unique advantages in this area, including Interactive Components within Agent Messages (forms, cards, etc.) and Custom UIs using Vercel AI SDK format.

Authentication and Authorization - Comparison Summary

In the Authentication and Authorization category, we compare 3 key features between Inkeep and Lindy. Inkeep has 3 unique advantages in this area, including Single Sign-on (SSO) and Role-Based Access Control.

Deployment - Comparison Summary

In the Deployment category, we compare 2 key features between Inkeep and Lindy.

Security & Compliance - Comparison Summary

In the Security & Compliance category, we compare 6 key features between Inkeep and Lindy. Inkeep has 1 unique advantages in this area, including Uptime and Support SLAs.

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