AI for Customer Experience.

"Their platform has been instrumental in providing more efficient and effective self-serve support to our customers, and has also been fantastic for internal tooling. 1000% recommended!"

"We saw much better out-of-the-box results compared to Algolia and it added a virtual team member that helps our users 24/7."

"We have been really happy with Inkeep and how it powers our help docs and developer docs."

"User engagement is consistently high. Our content and product teams actively use the insights to improve our product and docs."

"We have it on our Docs site and Discord server, and we're working on further integrations. The Inkeep team has been great!"

"We were wary at first, but the quality of answers sold us. My favorite feature: at the end of each week, we get an insight report that helps us prioritize product and docs improvements."

"With Inkeep, we are able to significantly reduce our support volume with authentic self-serve experiences that match our brand."

"Our chatbot performance is significantly better since introducing Inkeep's tech, and our customers continue to provide us positive feedback on it. Definitely a product and team that understands what customers want. Inkeep's bots manage thousands of conversations each month for us allowing us to focus on higher quality human support."

"We evaluated the quality of the results are quite amazingly high, it can combine many sources and give a best answer based on the retrieved documents, our users also give us good feedback."

"Inkeep made it easy to add high quality AI support to our docs, blogs, and help center - reaching our users wherever they are."

"The quality is top-notch for both the search and chat. It required minimal effort from our team and our users are loving it."

"Inkeep was stupidly easy to setup and implement in our Slack and Discord communities. Inkeep not only delights our customers with quick answers to queries on our public information, but it also takes the pressure off our support team by providing support to customers without the need to involve our support team. Plus, the Inkeep team are a delight to deal with! I would recommend Inkeep to anyone looking to AI powered search and support."

"The search was just plain better with zero config from us. Integrating into our docs was dead simple, truly seamless end-to-end."