Assistant for self-serve support
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Help your users find what they need across all of your content.
Answers you can trust
Inkeep provides rich citations, admits when it doesn't know, and stays on topic.
Integrate anywhere
Add Inkeep to your docs, help center, app, and community in ~<10 minutes with our quickstarts.
Copilot for your support team
Add a smart side panel to your ticketing platform that helps your team close tickets faster. watch demo
Draft Answers
Generate answers based on your previous tickets, Slack threads, and docs.
Summaries & To-dos
Get a summary of the conversation so far and actionable next steps.
Tickets into FAQs
Automatically turn resolved tickets into FAQs for your knowledge base.
Tools to scale support
Add intelligence to every step of your support workflow.
Thoughtful auto-replies
Have your AI agent respond to emails or live chats — only when confident!
Intelligent support forms
Users simply describe their problem. Inkeep can provide a direct answer or prefill your form.
Ticket routing & labeling
Automatically categorize tickets, add custom labels, and route them to the correct team.
Pinpoint where users get stuck
Get AI summaries on where there are gaps in your docs or product.
Can I use as an internal Slack bot?
Integration
4
How often is content kept up to date?
Feature
3
How are forums used as a source?
Feature
5
Is there a plugin for Docusaurus?
Integration
8
How are LLM reports generated?
Feature
3
Can I use Inkeep with Zendesk?
Integration
12
Don't take our word for it
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