Introducing our Copilot for Support Teams.
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AI support you can actually trust.

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Assistant for users

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Copilot for cx teams

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Reports on content gaps

(For free. )

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Resolving 300K+ QUESTIONS/MO for high-growth teams

Assistant for self-serve support


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Powered by your content
Help your users find what they need across all of your content.
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Answers you can trust
Inkeep provides rich citations, admits when it doesn't know, and stays on topic.
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Integrate anywhere

Add Inkeep to your docs, help center, app, and community in ~<10 minutes with our quickstarts.

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Copilot for your support team

Add a smart side panel to your ticketing platform that helps your team close tickets faster. watch demo

Draft Answers
Generate answers based on your previous tickets, Slack threads, and docs.
Summaries & To-dos
Get a summary of the conversation so far and actionable next steps.
Tickets into FAQs
Automatically turn resolved tickets into FAQs for your knowledge base.
Example draft response generated by the Inkeep copilot.

Tools to scale support


Add intelligence to every step of your support workflow.

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Thoughtful auto-replies
Have your AI agent respond to emails or live chats — only when confident!
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Intelligent support forms
Users simply describe their problem. Inkeep can provide a direct answer or prefill your form.
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Ticket routing & labeling
Automatically categorize tickets, add custom labels, and route them to the correct team.
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Pinpoint where users get stuck


Get AI summaries on where there are gaps in your docs or product.

Can I use as an internal Slack bot?
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How often is content kept up to date?
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Can I use Inkeep with Zendesk?
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Inkeep LLM example report

Don't take our word for it

Level up your self-serve and support experiences today

(For free. )